PRODUCT STRATEGY


HRTECH


AI PRODUCT DESIGN


UX RESEARCH


PRODUCT STRATEGY


HRTECH

Demystifyd

Role

Product Designer

Product
Designer

Scope

AI Job Finder, Onboarding, University Systems

Tools

Figma, Figma Make, Claude, Google Stitch

Figma, FigmaMake, Claude, Google Stitch

Live Product:

www.demystifyd.com

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Understanding of platform value

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Feature adoption

About Demystifyd

Demystifyd is an AI-powered career platform helping international students navigate visa-sponsored job discovery, networking, and career growth in the U.S.


This case study focuses on redesigning onboarding and AI Job Finder to help users reach value faster while improving activation and premium conversion.

Problem

Users struggled to discover relevant visa-sponsoring opportunities and often dropped off during onboarding before reaching the platform’s core value.

At the same time, the business aimed to improve feature adoption and premium conversion.

Solution

I redesigned the onboarding and AI Job Finder experience to create a more personalized, action-driven flow that reduced friction, improved job discovery, and supported scalable university experiences.

Research Method

To understand why users struggled to reach value, I conducted mixed-method UX research combining behavioral analysis, stakeholder discussions, and usability testing.

User Interviews & Behavioral Analysis

Conducted 90+ interviews and reviewed onboarding behavior to understand user goals, frustrations, willingness to pay, and drop-off patterns.

Stakeholder Interviews

Worked closely with stakeholders to align user needs with premium conversion, feature adoption, and university scalability goals.

Usability Testing

Observed users completing onboarding and job discovery tasks to identify confusion, cognitive overload, and friction points.

KEY INSIGHTS &
User comments

  • Long onboarding flows created cognitive overload

USER - "The tutorial felt overwhelming and difficult to follow. It became harder to understand the platform and its features.”

  • The most requested features were the H-1B Job Board and AI Job Finder, indicates users valued faster access to visa-sponsoring opportunities 

USER - "It can be overwhelming and time-consuming to sift through multiple job boards manually, so having a tool that streamlines and personalizes that process would be incredibly valuable."

  • Personalized recommendations were seen as more valuable when considering paying for premium.

KEY INSIGHTS &
User comments

  • Long onboarding flows created cognitive overload

USER - "The tutorial felt overwhelming and difficult to follow. It became harder to understand the platform and its features.”

  • The most requested features were the H-1B Job Board and AI Job Finder, indicates users valued faster access to visa-sponsoring opportunities 

USER - "It can be overwhelming and time-consuming to sift through multiple job boards manually, so having a tool that streamlines and personalizes that process would be incredibly valuable."

  • Personalized recommendations were seen as more valuable when considering paying for premium.

WHY USERS FAILED BEFORE REACHING VALUE

01 — Feature-heavy onboarding created early drop-off

The onboarding flow launched users into a long mandatory walkthrough that attempted to explain every feature upfront. This created cognitive overload, low discoverability of key actions, and early drop-offs before users reached the platform’s core value.

02 — AI Job Finder was visually competing with the job board

AI Job Finder visually competed with the job board, making it unclear where users should start. As a result, many defaulted to manual job search instead of engaging with AI-powered discovery.

03 — Paywall-first experience limited value visibility

Restricting AI Job Finder behind Premium prevented users from experiencing its benefits early.

DESIGN STRATEGY

To reduce onboarding friction and improve job discovery, I focused on three core strategy shifts:

01 — Shift from explanation-first → personalized onboarding

Help users reach value faster through goal-based onboarding, guided interactions, and lightweight walkthroughs.

02 — Make AI Job Finder the primary discovery experience

Prioritize AI-powered job discovery over manual exploration while still allowing seamless access to the job board.

03 — Shift from paywall-first → value-first monetization

Allow users to experience AI Job Finder before requiring Premium access to improve feature adoption and conversion.

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Feature adoption

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Understanding of platform value

Designing for Different User Contexts

As the platform expanded toward university partnerships, the experience needed to adapt dynamically based on verification status, institutional access, and user eligibility.

SCALING THROUGH INTERNAL SYSTEMS (B2B)

To support university partnerships and adaptive experiences at scale, I also designed internal tools for managing university resources, student verification, and partnership-based access.


These systems helped operationalize experiences while giving the team flexibility to manage institutional partnerships and resource distribution efficiently.

Constraints & Tradeoffs

AI Infrastructure Cost

  • Personalized AI outputs increased token cost

  • Unlimited usage was not scalable

Decision:
Introduced limited free AI matches with value-first monetization.

Product Direction Shift

  • Product expanded from students → university partnerships

  • Required scalable institutional experiences

Decision:
Introduced adaptive university-based experiences and curated career resources.

CROSS-FUNCTIONAL COLLABORATION

Worked closely with developers and stakeholders throughout implementation, creating structured Figma systems, annotated flows, interaction documentation, and edge-case guidance to support smoother handoff and scalability.

REFLECTION

This project strengthened my product thinking by teaching me how onboarding, personalization, monetization, and feature discovery all influence activation and retention. Looking back, I would introduce more contextual nudges and in-product guidance instead of relying on walkthroughs, helping users learn features naturally while interacting with the platform.

Portrait of portfolio creator

Hi

Let’s build something impactful together


PRODUCT STRATEGY


HRTECH


AI PRODUCT DESIGN


UX RESEARCH


PRODUCT STRATEGY


HRTECH

Demystifyd

Role

Product Designer

Product
Designer

Scope

AI Job Finder, Onboarding, University Systems

Tools

Figma, Figma Make, Claude, Google Stitch

Figma, FigmaMake, Claude, Google Stitch

Live Product:

www.demystifyd.com

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Understanding of platform value

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Feature adoption

About Demystifyd

Demystifyd is an AI-powered career platform helping international students navigate visa-sponsored job discovery, networking, and career growth in the U.S.


This case study focuses on redesigning onboarding and AI Job Finder to help users reach value faster while improving activation and premium conversion.

Problem

Users struggled to discover relevant visa-sponsoring opportunities and often dropped off during onboarding before reaching the platform’s core value.

At the same time, the business aimed to improve feature adoption and premium conversion.

Solution

I redesigned the onboarding and AI Job Finder experience to create a more personalized, action-driven flow that reduced friction, improved job discovery, and supported scalable university experiences.

Research Method

To understand why users struggled to reach value, I conducted mixed-method UX research combining behavioral analysis, stakeholder discussions, and usability testing.

User Interviews & Behavioral Analysis

Conducted 90+ interviews and reviewed onboarding behavior to understand user goals, frustrations, willingness to pay, and drop-off patterns.

Stakeholder Interviews

Worked closely with stakeholders to align user needs with premium conversion, feature adoption, and university scalability goals.

Usability Testing

Observed users completing onboarding and job discovery tasks to identify confusion, cognitive overload, and friction points.

KEY INSIGHTS &
User comments

  • Long onboarding flows created cognitive overload

USER - "The tutorial felt overwhelming and difficult to follow. It became harder to understand the platform and its features.”

  • The most requested features were the H-1B Job Board and AI Job Finder, indicates users valued faster access to visa-sponsoring opportunities 

USER - "It can be overwhelming and time-consuming to sift through multiple job boards manually, so having a tool that streamlines and personalizes that process would be incredibly valuable."

  • Personalized recommendations were seen as more valuable when considering paying for premium.

KEY INSIGHTS &
User comments

  • Long onboarding flows created cognitive overload

USER - "The tutorial felt overwhelming and difficult to follow. It became harder to understand the platform and its features.”

  • The most requested features were the H-1B Job Board and AI Job Finder, indicates users valued faster access to visa-sponsoring opportunities 

USER - "It can be overwhelming and time-consuming to sift through multiple job boards manually, so having a tool that streamlines and personalizes that process would be incredibly valuable."

  • Personalized recommendations were seen as more valuable when considering paying for premium.

WHY USERS FAILED BEFORE REACHING VALUE

01 — Feature-heavy onboarding created early drop-off

The onboarding flow launched users into a long mandatory walkthrough that attempted to explain every feature upfront. This created cognitive overload, low discoverability of key actions, and early drop-offs before users reached the platform’s core value.

02 — AI Job Finder was visually competing with the job board

AI Job Finder visually competed with the job board, making it unclear where users should start. As a result, many defaulted to manual job search instead of engaging with AI-powered discovery.

03 — Paywall-first experience limited value visibility

Restricting AI Job Finder behind Premium prevented users from experiencing its benefits early.

DESIGN STRATEGY

To reduce onboarding friction and improve job discovery, I focused on three core strategy shifts:

01 — Shift from explanation-first → personalized onboarding

Help users reach value faster through goal-based onboarding, guided interactions, and lightweight walkthroughs.

02 — Make AI Job Finder the primary discovery experience

Prioritize AI-powered job discovery over manual exploration while still allowing seamless access to the job board.

03 — Shift from paywall-first → value-first monetization

Allow users to experience AI Job Finder before requiring Premium access to improve feature adoption and conversion.

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Feature adoption

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Understanding of platform value

Designing for Different User Contexts

As the platform expanded toward university partnerships, the experience needed to adapt dynamically based on verification status, institutional access, and user eligibility.

SCALING THROUGH INTERNAL SYSTEMS (B2B)

To support university partnerships and adaptive experiences at scale, I also designed internal tools for managing university resources, student verification, and partnership-based access.


These systems helped operationalize experiences while giving the team flexibility to manage institutional partnerships and resource distribution efficiently.

Constraints & Tradeoffs

AI Infrastructure Cost

  • Personalized AI outputs increased token cost

  • Unlimited usage was not scalable

Decision:
Introduced limited free AI matches with value-first monetization.

Product Direction Shift

  • Product expanded from students → university partnerships

  • Required scalable institutional experiences

Decision:
Introduced adaptive university-based experiences and curated career resources.

CROSS-FUNCTIONAL COLLABORATION

Worked closely with developers and stakeholders throughout implementation, creating structured Figma systems, annotated flows, interaction documentation, and edge-case guidance to support smoother handoff and scalability.

REFLECTION

This project strengthened my product thinking by teaching me how onboarding, personalization, monetization, and feature discovery all influence activation and retention. Looking back, I would introduce more contextual nudges and in-product guidance instead of relying on walkthroughs, helping users learn features naturally while interacting with the platform.

Portrait of portfolio creator

Hi

Let’s build something impactful together


PRODUCT STRATEGY


HRTECH


AI PRODUCT DESIGN


UX RESEARCH


PRODUCT STRATEGY


HRTECH

Demystifyd

Role

Product Designer

Product
Designer

Scope

AI Job Finder, Onboarding, University Systems

Tools

Figma, Figma Make, Claude, Google Stitch

Figma, FigmaMake, Claude, Google Stitch

Live Product:

www.demystifyd.com

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Understanding of platform value

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Feature adoption

About Demystifyd

Demystifyd is an AI-powered career platform helping international students navigate visa-sponsored job discovery, networking, and career growth in the U.S.


This case study focuses on redesigning onboarding and AI Job Finder to help users reach value faster while improving activation and premium conversion.

Problem

Users struggled to discover relevant visa-sponsoring opportunities and often dropped off during onboarding before reaching the platform’s core value.

At the same time, the business aimed to improve feature adoption and premium conversion.

Solution

I redesigned the onboarding and AI Job Finder experience to create a more personalized, action-driven flow that reduced friction, improved job discovery, and supported scalable university experiences.

Research Method

To understand why users struggled to reach value, I conducted mixed-method UX research combining behavioral analysis, stakeholder discussions, and usability testing.

User Interviews & Behavioral Analysis

Conducted 90+ interviews and reviewed onboarding behavior to understand user goals, frustrations, willingness to pay, and drop-off patterns.

Stakeholder Interviews

Worked closely with stakeholders to align user needs with premium conversion, feature adoption, and university scalability goals.

Usability Testing

Observed users completing onboarding and job discovery tasks to identify confusion, cognitive overload, and friction points.

KEY INSIGHTS &
User comments

  • Long onboarding flows created cognitive overload

USER - "The tutorial felt overwhelming and difficult to follow. It became harder to understand the platform and its features.”

  • The most requested features were the H-1B Job Board and AI Job Finder, indicates users valued faster access to visa-sponsoring opportunities 

USER - "It can be overwhelming and time-consuming to sift through multiple job boards manually, so having a tool that streamlines and personalizes that process would be incredibly valuable."

  • Personalized recommendations were seen as more valuable when considering paying for premium.

KEY INSIGHTS &
User comments

  • Long onboarding flows created cognitive overload

USER - "The tutorial felt overwhelming and difficult to follow. It became harder to understand the platform and its features.”

  • The most requested features were the H-1B Job Board and AI Job Finder, indicates users valued faster access to visa-sponsoring opportunities 

USER - "It can be overwhelming and time-consuming to sift through multiple job boards manually, so having a tool that streamlines and personalizes that process would be incredibly valuable."

  • Personalized recommendations were seen as more valuable when considering paying for premium.

WHY USERS FAILED BEFORE REACHING VALUE

01 — Feature-heavy onboarding created early drop-off

The onboarding flow launched users into a long mandatory walkthrough that attempted to explain every feature upfront. This created cognitive overload, low discoverability of key actions, and early drop-offs before users reached the platform’s core value.

02 — AI Job Finder was visually competing with the job board

AI Job Finder visually competed with the job board, making it unclear where users should start. As a result, many defaulted to manual job search instead of engaging with AI-powered discovery.

03 — Paywall-first experience limited value visibility

Restricting AI Job Finder behind Premium prevented users from experiencing its benefits early.

DESIGN STRATEGY

To reduce onboarding friction and improve job discovery, I focused on three core strategy shifts:

01 — Shift from explanation-first → personalized onboarding

Help users reach value faster through goal-based onboarding, guided interactions, and lightweight walkthroughs.

02 — Make AI Job Finder the primary discovery experience

Prioritize AI-powered job discovery over manual exploration while still allowing seamless access to the job board.

03 — Shift from paywall-first → value-first monetization

Allow users to experience AI Job Finder before requiring Premium access to improve feature adoption and conversion.

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Feature adoption

IMPACT

↓ 50%

Onboarding drop-off reduced

↑ 25%

Feature adoption increased

↑ 18%

Premium conversion improved

↑ Faster

Understanding of platform value

Designing for Different User Contexts

As the platform expanded toward university partnerships, the experience needed to adapt dynamically based on verification status, institutional access, and user eligibility.

SCALING THROUGH INTERNAL SYSTEMS (B2B)

To support university partnerships and adaptive experiences at scale, I also designed internal tools for managing university resources, student verification, and partnership-based access.


These systems helped operationalize experiences while giving the team flexibility to manage institutional partnerships and resource distribution efficiently.

Constraints & Tradeoffs

AI Infrastructure Cost

  • Personalized AI outputs increased token cost

  • Unlimited usage was not scalable

Decision:
Introduced limited free AI matches with value-first monetization.

Product Direction Shift

  • Product expanded from students → university partnerships

  • Required scalable institutional experiences

Decision:
Introduced adaptive university-based experiences and curated career resources.

CROSS-FUNCTIONAL COLLABORATION

Worked closely with developers and stakeholders throughout implementation, creating structured Figma systems, annotated flows, interaction documentation, and edge-case guidance to support smoother handoff and scalability.

REFLECTION

This project strengthened my product thinking by teaching me how onboarding, personalization, monetization, and feature discovery all influence activation and retention. Looking back, I would introduce more contextual nudges and in-product guidance instead of relying on walkthroughs, helping users learn features naturally while interacting with the platform.

Portrait of portfolio creator

Hi

Let’s build something impactful together